Faq

How long does it take to sell items at Finders Keepers?

Most items sell within three weeks.

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Will I receive money for my consigned items when they are picked up by the Finders Keepers Evaluator?

No, if we agree to consign an item you will be paid after the item sells in our showroom.

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Will you reduce the price of my items after a certain timeframe?

90% of items sell at the full agreed upon price within the first month. If any item does not sell within this period, it will automatically be reduced to facilitate a sale. We find that the only items that reach this price reduction period are those that were overpriced to start.

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Can you pick up my items when you come to my home to evaluate them?

Yes, if we agree on the asking price, the Evaluator will take all items at the appointment time. Please have personal items removed from your furniture. If we must return to get consignment items at a later date, a fee equal to a delivery fee will be charged to the account to cover the additional trip. 

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Is there much paperwork involved in consigning furniture?

No, there is a simple one page contract which lists your items, the prices, and terms.

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Can I consign items if I am moving out of the country?

Yes, we regularly mail checks to all fifty states and many foreign countries.

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Will you buy my items outright?

Yes, however you will receive more if you consign them, but we will mail you a check immediately at a reduced percentage if you prefer to just sell the items to us.

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Do you offer free delivery to your customers?

Our already low prices prevent us from offering free delivery, but we do offer competitive delivery rates.

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Do you accept credit cards for purchases?

Yes. We strive to make it as easy as possible for customers to buy items at Finders Keepers. We accept cash, American Express, Discover Card, MasterCard, and Visa.

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Do you sell antiques?

Yes, our customers love antiques.

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Do you repair furniture?

No, furniture must be clean and in good condition before we can accept it on consignment.

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I have a twenty-year-old sofa in perfect condition that no one ever sits on. Will you sell it for me?

We probably would not be able to help you with this one. Styles change often, especially sofas, loveseats, and armchairs and the market for styles from that age is very small.

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Can I trust Finders Keepers?

Yes, Finders Keepers is an active member of the Better Business Bureau with an A+ rating. We take great pride in striving to treat all consignors, customers, and employees, as we would want to be treated.

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